HealthTech concept focused on reducing friction in bariatric patient journeys by translating complex, multi-specialty care into structured guidance, follow-up, and navigation.
• Dedicated 18 months to mapping the patient and clinician journey pre-op, identifying operational gaps and communication breakdowns across specialties
• Designed a care-navigation and patient education workflow to improve adherence, continuity, and outcome
• Collaboration involved physician partners and institutional stakeholders; some details constrained by confidentiality terms
Drawing from my own experience as a patient navigating the public health system with limited resources, I designed a comprehensive journey to support patients awaiting surgery. The project established a structured guidance process for patients and developed key metrics for the healthcare center. It had the potential to revolutionize how a large public health institution could reach and assist patients, using customized technology and machine learning to improve communication, educate patients about their health and well-being, and facilitate the process before and after surgery.
One of the most promising aspects of this initiative was its focus on bridging the communication gap between patients and the bureaucratic hurdles they face in the healthcare system. By integrating technology, I sought to provide patients with clear guidance through the surgical process and improve their health outcomes. During this time, I also partnered with a doctor working on robotic surgery initiatives to further enhance the project's innovative capabilities.
Unfortunately, the project did not continue due to a lack of resources and a misalignment of goals and interests with institutional stakeholders, particularly within the government. While the initiative had significant potential to positively impact patient care, the project was unable to secure the necessary support to move forward.